Help centre

Frequently asked questions

Clear answers about our website design, pricing, process, SEO, hosting, and support for New Zealand businesses.

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General website design

At NZDH, we specialise in website design and development for New Zealand businesses. We create modern, responsive, SEO-optimised websites that help you stand out and convert visitors into customers.

We offer a personal, consultative approach with local NZ-based support, transparent pricing, and proven results. Our websites are built to perform—not just to look good.

We design and develop:

  • Business websites
  • eCommerce sites
  • Portfolio websites
  • Landing pages
  • Booking or appointment systems
  • Blogs and news sites
  • Membership websites

Absolutely. We can do a full website redesign or partial improvements, such as refreshing your branding, improving speed, or optimising for mobile devices.

Yes. Every website we build is responsive, meaning it adapts seamlessly to phones, tablets, and desktops.

Pricing & packages

Our websites generally start from $500–$1,200 + GST, depending on your needs. Complex projects with advanced features cost more. We provide a fixed quote after a free consultation.

Yes. We can arrange milestone-based payments or monthly payments to help with cash flow.

Our typical website packages include:

  • Custom design
  • Mobile responsiveness
  • Basic SEO setup
  • Contact forms
  • Security measures
  • Google Analytics integration
  • Training so you can update content yourself

Yes. You will need to budget for:

  • Website hosting (we can help you choose and manage it)
  • Domain name renewal (usually yearly)
  • Optional ongoing maintenance and updates

Process & timelines

A standard business website takes about 2–6 weeks from planning to launch, depending on your availability for feedback. More complex sites can take longer.

We follow a proven process:

  1. Discovery & consultation
  2. Proposal & quote
  3. Design concepts
  4. Development
  5. Review & testing
  6. Launch
  7. Post-launch support

Yes—we encourage your input at each stage so the final product truly reflects your brand and goals.

Content & SEO

Yes. We offer professional copywriting and content writing services, or we can work with text you provide.

We build every site with SEO best practices. Good Google rankings also require ongoing SEO work, which we can provide as an add-on service.

Absolutely. We can link your social accounts, add share buttons, or embed Instagram or Facebook feeds.

Website features & add-ons

Yes. We are experienced with eCommerce platforms like WooCommerce and can help you sell products or services online.

Yes. If you run a service-based business—such as a salon, gym, or consultancy—we can integrate easy-to-use online booking tools.

Definitely. We can create secure membership platforms with user logins, paid subscriptions, or restricted content.

Yes—video backgrounds, galleries, interactive maps, sliders, forms, and other interactive elements are all possible.

Hosting & maintenance

We partner with reputable NZ-based and global hosting providers to offer fast, secure hosting. We can also work with your preferred host.

Yes. We have affordable monthly plans for security updates, content changes, backups, and performance checks.

If you are on our maintenance plan, we monitor and act quickly to resolve outages. Otherwise, we can help on an hourly basis.

Training & support

Yes. We use user-friendly platforms like WordPress or our own CMS, and provide training so you can easily edit content, images, or blog posts yourself.

Yes. We include training sessions and how-to documentation so you feel confident managing your website.

We offer free post-launch support for 14 days, then optional ongoing plans. We are only ever a phone call or email away if you need help.

Technical & security

Yes. We implement SSL certificates, security plugins, and best-practice hardening to protect your site.

On our maintenance plans, your site has automatic daily backups.

Yes. We can safely migrate websites from Wix, Squarespace, Joomla, or other systems to WordPress.

Other questions

Yes. We work with graphic designers who can create a full brand identity for you.

Of course. We pride ourselves on being jargon-free and approachable, explaining things in plain English.

We primarily focus on Kiwi businesses, but we can work remotely with overseas clients too.

Yes. Visit our portfolio gallery for examples of websites we have created.

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